Drives (My Book or My Passport drives with WD SmartWare software). Using the Drive with a Mac. How and when will be completely off Or is just it works and after clicking on eject I can unplug it although it is spinningTurning Off the Drive Lock Feature. Any time I want to turn it off or unplug it, I click on eject, but the HDD does not shut down and continue spinning, maintaining the led on. I think is a very typical question but here I am. So I recently bought WD My Passport Ultra 4TB.Acronis True Image for Western Digital to back up their drives.) WD SmartWare (Support for WD SmartWare has ended. A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover desktop app WD Backup (Support for WD Backup has ended. But there’s no need to panic! Just ask for help from a real pro, and they are easy to find!Software for Windows.But what if it’s not there? There can be many reasons for a Mac not reading a hard drive — poor connection, faulty cable or, in the worst-case scenario, corrupt hard drive data. Your external drive not showing up on Mac? Here’s what to doWhen you plug in a hard drive into your Mac, you expect it to pop up in Locations in Finder — next to your remote disk and the computer itself. We outline a range of straightforward solutions to an external hard drive not showing up on Mac in the following sections. You can now drag and drop files into (and from) the However, if you're eager to fix this bug yourself, keep reading. Double click the Public shared folder. Locate the device’s Public shared folder.
Don’t forget to have your Mac connected to the charger. Check that your USB cable is delivering enough power to the hard drive and, if need be, swap to a more powerful connector or to a different USB port on your Mac.You could also use an external power source or even a self-powered USB hub — adding its power to the power of your Mac might resolve the issue. Normally, a device requires up to 500 mA, which can be provided by a standard USB 1.0 or 2.0.However, if your hard drive needs a stronger power output, it may work slower than expected or not connect at all. Ensure your cable has sufficient powerSome hard drives require more power supply than others, different types and brands of cables provide more or less energy. Then go to Sidebar and check Hard disks and External disks there as well. However, it’s almost always effective and isn’t actually that bad if you carefully follow the steps: Use TerminalFor average users, the Terminal app is a last-resort solution because they tend to find it complicated. Try using another Mac or Windows device — if it only works on a PC, it’s likely that your hardware is not formatted to be launched on a MacOS device. Then you can eject it by typing in diskutil eject disk_, with your drive’s assigned digit in place of the underscore If your system recognises the drive, this action should reveal the information about your drive. Type in another command — diskutil info disk_, with the digit of the external disk that you’re interested in in place of the underscore A list of your disks will appear — search for a line with /dev/disk_ (external, physical) — the underscore signifies a digit assigned to your disk’s identifier Type in diskutil list - a command that extracts information from the system to analyse any volumes and drives attached to your Mac Click on the volume for a menu to appear. The sidebar on the left will display any external drives — you should be able to view your hard drive there Go to Applications → Utilities → Disk Utility → View → Show All Devices It can help to access and repair some disk issues by checking partition Macs and performing additional checks across the system. Once you’ve added Terminal, click on the padlock again to disable access to editing.Disk Utility often becomes the ultimate fix for a lot of Mac problems, including those related to external drives. Look for Terminal in Applications → Utilities You should be able to see the external hard drive under the External heading in the sidebar on the left. Go to Applications → Utilities → Disk Utility Plug in the connector of your device slowly into the port of your Mac — this ensures proper initiation You can check the formatting by going to the Apple menu at the top of the screen and following About This Mac → Storage.If you see that your device’s format is not Mac friendly, you can change it through the following steps: FAT32 and exFAT are recognised by both Mac and Windows devices. If you can’t see a volume list, your Mac can’t access the drive at all and you won’t be able to mount itMacs use HFS+ or APFS format, whereas Windows computers employ NTFS. Buy quickbooks for mac laptopCopy all of the drive’s contents into a separate folder on the PC Locate the drive in the sidebar in the File Explorer Bear in mind — all of your hard drive’s contents will be erased during the processIf you can’t sacrifice the data on the disk, you can reformat it using a Windows device: In the menu bar at the top of the window, click on Erase and choose the format compatible with your Mac device It should only take a few seconds until it’s done, and then you can use your hard drive on a Mac device Click Start to initiate formatting. Name your hard drive in the Volume label window Choose a format that’s compatible with both Mac and Windows devices — exFAT is the most modern and preferred one As a result of the screening, you will be advised on any errors that your Mac finds on the disk. You will also see the options Restore and Erase — they act to clear any data from your hard drive, so if you store important documents there you should refrain from choosing those.Launch First Aid by сlicking Run and then Continue. If you right-click on the device’s icon, the First Aid bar will show up in a drop-down menu. It will then attempt to repair them. It checks the disk for any errors that could potentially cause the external hard drive not mounting on your Mac. Turn Off Wd My Passport Install Your CurrentMac’s firmware can primarily access this information, such as before it starts booting when you restart it. Reset NVRAMNonvolatile random-access memory (NVRAM) stores local settings such as volume, screen resolution, and hard drive information. After that you can recover the data you’d backed up. If, by chance, they contain important information, make sure they’re not corrupted.If the First Aid process fails, you have two options: run the program again and repair the disk, or to back up all the data you possibly can, change the format of the disk and reinstall your current operating system. The list of affected files will be displayed in the DamagedFiles folder in your drive — you should delete them. Try Plugging It In SlowlyA strange feature regarding all USB cables — sometimes it may connect and function better if you plug it in more slowly. This causes your Mac to restart again — when you hear the startup sound for the second time, you can let go of the keysOn newer Macs, there’s no need to even restart the computer — just press down the combination for 20-30 seconds and your NVRAM will be reset. When you hear the startup sound, hold command + option + P + R Resetting it is easy and generally harmless, although it might mean that you’ll have to reset any basic custom settings you have on your laptop. Try a Different DriveIf you’ve tried all the methods described above, isolate the problem by plugging in a different external hard drive. This assists the proper order of events and hence mounting of your hard drive. Plugging in slowly applies power to the USB device and it gives the device extra time to initialise. The power contacts in your USB connector are designed to make contact with the USB port first.
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